FAQ

Sign-up, KYC, credit scoring, robot review, e-signing, auto-disbursement, repayment allocation, overdue charges, collections and re-borrow upgrades — plus dashboards, reports and team permissions.

Four repayment methods: equal instalments, equal principal, interest-first and bullet. Three product types: fixed amount, amount range and score-based. Rates can be daily, monthly or annual; terms in days, months or years.

Yes. KYC scoring and robot review make the decisions, and the four stages of the auto-lending pipeline can be switched on one by one. With all four on, qualifying applications need no manual handling — and any stage can be handed back to staff at any time.

There are four overdue calculation modes, configurable per product or tenant. The system scans hourly and charges penalties and overdue fees automatically.

Yes. Each tenant configures its own domain, logo, primary colour, button style, custom CSS and landing pages — borrowers only see your brand.

The borrower app ships with 10 languages, and the system comes with 8 countries / currencies (HKD, SGD, MYR, THB, VND, IDR, PHP, TWD).

We offer SaaS or dedicated deployments depending on your needs; we'll confirm the details during the demo.

Sensitive fields such as ID numbers are encrypted and masked by role, admin actions and access are logged, every third-party callback is signature-verified, and APIs are rate-limited by IP and tenant.

A separate supervisor portal can be enabled per tenant, with encryption at rest, data masking, audit logs, IP allowlists and session timeouts.

Pricing depends on the deployment model, number of tenants and integrations required — contact us for a quote.

Didit, Curlec, Razorpay, RAFFTECH and AWS are already integrated; usually you just enter your own account settings in the console.